Shipping policy
SHIPPING POLICY
LittleFurry
INTRODUCTION
This Shipping Policy explains how LittleFurry handles order processing, shipping methods, delivery times, and related procedures. By placing an order with us, you agree to the terms outlined below.
ORDER PROCESSING
• Orders are processed Monday through Friday.
• Orders placed on weekends or holidays will be processed on the next business day.
• Standard processing time is 1–3 business days.
• During peak seasons or sales, processing may take longer.
SHIPPING METHODS
LittleFurry offers several shipping options depending on your location:
• Standard Shipping
• Expedited Shipping
• International Shipping (where available)
Shipping methods and availability will be shown at checkout.
ESTIMATED DELIVERY TIMES
Delivery times vary by destination and shipping method:
• Domestic Standard Shipping: 3–7 business days
• Domestic Expedited Shipping: 1–3 business days
• International Shipping: 7–21 business days
Note: These are estimates and may vary due to carrier delays, holidays, customs processing, or unforeseen circumstances.
SHIPPING RATES
• Shipping rates are calculated at checkout based on destination, weight, and shipping method.
• Some orders may qualify for free shipping during promotions or if minimum purchase requirements are met.
ORDER TRACKING
• Once your order ships, you will receive a confirmation email with a tracking number.
• Tracking information may take 24–48 hours to update depending on the carrier.
ADDRESS ACCURACY
• Customers are responsible for providing accurate shipping information.
• LittleFurry is not responsible for delays, lost packages, or additional charges due to incorrect or incomplete addresses.
• If you need to correct an address, contact support immediately—changes cannot be guaranteed once the order is processed.
DELAYS AND FORCE MAJEURE
LittleFurry is not responsible for delays caused by:
• Weather conditions
• Carrier issues
• Customs processing
• Natural disasters
• Global shipping disruptions
• Other events outside our control
INTERNATIONAL ORDERS
For international customers:
• Customs duties, taxes, and import fees may apply and are the buyer’s responsibility.
• Customs processing may delay delivery times.
• LittleFurry is not responsible for packages held, delayed, or rejected by customs.
LOST, DAMAGED, OR STOLEN PACKAGES
• If a package is marked as delivered but is missing, LittleFurry is not responsible for replacement or refund.
• If a package is lost in transit before delivery is confirmed, we will work with the carrier to resolve the issue.
• Damaged packages must be reported within 7 days of delivery with photo evidence.
PRE‑ORDERS AND BACKORDERS
• Pre‑order or backorder items will ship when available.
• Estimated ship dates will be provided but are subject to change.
• Orders containing both in‑stock and pre‑order items may ship separately.
CONTACT INFORMATION
For shipping-related questions or assistance, contact us at littlefurry2004@gmail.com.
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